Choose the plan that fits you
Flagship
Full feature set, ready when you are
Features
- Security
- Chat & monitoring
- Support & services
- Analytics
- Administration
- Web integration
- Visitor messaging
- Dedicated primary domain
Premium
Premium onboarding and success coverage
Features
- Security
- Chat & monitoring
- Support & services
- Analytics
- Administration
- Web integration
- Visitor messaging
- Dedicated primary domain
- 3v1 customer success group
- Bring your own domain
- Failover environment during maintenance
On-premise
Private deployment with full data control
Ask for a tailored quote
Unlimited seats · semi-annual or annual billing
Features
- Security
- Chat & monitoring
- Support & services
- Analytics
- Administration
- Web integration
- Visitor messaging
- Dedicated primary domain
- 3v1 customer success group
- VIP services
- Custom engineering
Add-ons
Want more power?
These modules boost throughput—talk to sales about the best bundle for you.
AI reply bot
Still hiring for repetitive questions?
Industry-focused knowledge packs available.
Let automation resolve a large share of repeat inquiries and keep headcount lean.
Visitors get instant answers around the clock while your team handles exceptions.
Features
- Knowledge base
- Roles & permissions
- Analytics
- Support & services
Per year $2,580 USDT / 100k message credits
Volume packs
- $268 USDT / 100k
- $1,800 USDT / 1M
- $11,300 USDT / 10M
Google Authenticator
Add a second factor so agent accounts stay protected.
Features
- Time-based OTP via Google Authenticator
- Password + OTP required at login
- Tighter control of privileged accounts
Auto translation
Agents and visitors speak different languages?
Pick languages for real-time two-way translation.
Features
- Built for global support teams
- 28+ languages including EN, ZH, JA, KO, ES, and more
AI reply assistant
Not sure how to answer?
AI suggests replies so rookies ramp fast and veterans save time.
Features
- Sub-second suggested replies
- Edit before send or send as-is
- Fewer mistakes, faster responses
Your goals drive our roadmap
Full feature surface unlocked
Security
- Google Authenticator
- Org security policies
- Data isolation
Chat & monitoring
- API export
- History
- Web & desktop clients
- Network health
- Agent presence
- Rich messages
- Transfers
- Verification flows
- Canned responses
- Queues
- Notifications
- Recall
- Typing preview
- Supervisor view
Support & services
- Learning center
- Telegram announcements
- Website chat
Analytics
- Agent stats
- Work logs
- CSAT analysis
- Tag analytics
Administration
- FAQ manager
- Branding
- Routing policies
- Conversation settings
- Hotkeys
- Role assignment
- Satisfaction surveys
- Offline forms
- Visitor transcripts
- IP blocklist
- Visitor blocklist
Web integration
- WebView links
- Launcher icon
- JavaScript snippet
- Multilingual widget
- Direct chat links
- Named routing
- QR codes
- Dedicated domain
- Pre-chat forms
- Proactive invites
Visitor profiles
- Topic scoring
- Business cards
- Tags
- Auto profile enrichment
Still deciding?
AILive helps you read the numbers
Need a formal quote, MSA template, or private deployment sizing? Tell us your volume and channels—we will advise.
Contact us