Live chat & AI support for your business

New AI inbox · AILive 4.0 is live

Next-generation

Combine large language models with your agents for 24/7 premium support across channels—lift conversion with a unified inbox.

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300%

Efficiency lift

70%

Cost reduction

24/7

AI always on

Choose AILive for real-time, secure, efficient
customer experiences

Fast to launch

Simple to use, quick onboarding, visitors connect worldwide.

Expert team

Proven customer success and tailored implementations.

Dedicated support

Account managers who help you communicate and resolve issues fast.

Stable & secure

Global infrastructure, reliable routes, private deployment options.

Add-ons you choose

Fully managed on-prem, dedicated agent infrastructure.

All-in-one experience

Boost collaboration and productivity, with a premium visitor experience.

Why choose us?

More than a chatbot—it is your sales and growth engine.

Instant replies 24/7

AI stays online around the clock so you never miss late-night opportunities.

Deep semantic understanding

Understand complex intent—no robotic keyword traps, conversations feel natural.

Seamless human handoff

Escalate high-value or complex issues smoothly; full history moves with the chat.

Unified omnichannel data

One place for storefronts, WeChat, WhatsApp, apps, and more.

Trusted by thousands of sites & apps

Multilingual UI with real-time translation; powering over 2.6B+ linked conversation events.

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✦ Live chat ✦

Real-time translation and multilingual UI for global growth. Rich customization and smooth conversations integrate with your store, WeChat, apps, and more.

Dedicated primary domain

Customer satisfaction surveys

Real-time multilingual translation

Highly customizable

Customizable capabilities

Auto-assignment for supervisors

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AI assistant

24/7 automated reception cuts labor cost; keeps learning your business for natural multi-turn dialogue so humans focus on high-value chats.

24/7 intelligent reception, always online
Continuous learning & knowledge base growth
Multi-turn context for natural dialogue
Lower live-agent cost significantly

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Full-stack technical support

Implementation and operations specialists with 24/7 response—helping you integrate, customize, and run reliably.

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Improve support efficiency today

AILive Assistant

Online

My order #12345 has not shipped—can you check?

Hi! I checked order #12345—it was packed this morning and should be picked up by FedEx this afternoon. Want me to send the tracking number? 📦

Next-generation omnichannel support

Choose AILive for real-time, secure, efficient customer experiences